Supplemental Privacy Notice for Residents of California
If you are a California resident, you have rights under the California Consumer Privacy Act of 2018 (CCPA). This California Supplemental Privacy Statement:
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Supplements the information provided about our collection, use, and sharing of personal information collected through the Cenergy Solutions website in the Cenergy Solutions Privacy Statement.
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Provides information more generally about our collection, use, and sharing of personal data related to California residents whether that data is generated through online channels (for example, through consumer use of Cenergy Solutions websites and apps) or offline channels (for example, consumer transaction data collected during retail purchases of gasoline at Chevron-branded stations); and
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Provides instructions on how to exercise the rights granted to California residents under the CCPA.
To contact Cenergy Solutions’ Privacy Office in relation to any enquiries about this notice, please email: contact@cenergysolutions.com
We may change this Notice from time to time. We will let you know about any changes we make to this Notice, including by posting them on our website. Your continued use of our website after any such changes have been made will amount to your acknowledgement of the amended Notice.
This version of our Notice was uploaded on November 22, 2022. Any previous versions of this Notice can be obtained by contacting Cenergy Solutions’ Privacy Office.
Data Collection and Use
Cenergy Solutions may collect your personal information as an individual for various purposes, including the purposes described below and as further described in the Cenergy Solutions Privacy Statement.
Responding to your request for information, order, or support: When you contact us (online or offline) in connection with a request for information or to provide you with support, we collect information necessary to fulfill your request, to provide you with support and to be able to contact you. For instance, we may collect your name and contact information and we may retain such information for administrative purposes, to defend our rights, and to manage our relationship with you.
Administering websites or other online service: When entering one of our websites, or using an online service, we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services. More information about out use of personal data in connection with online marketing activities can be found in the Cenergy Solutions Privacy Statement.
Contacting employees of our clients, prospects, partners and suppliers: In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.
The specific kinds of personal data that we may collect regarding California residents for the above purposes may include:
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Contact details, such as your name, title, company/organization name, email address, telephone and fax numbers, and physical address
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Identifiers such as IP address and cookies
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Your preferences with respect to email marketing
As explained above and in the Cenergy Solutions Privacy Statement we may collect personal information directly from you, automatically from your device, from selected partners and/or from your employer.
Across the circumstances described above, we may use the personal information we obtain to:
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Operate, evaluate and improve our business (such as by administering, enhancing and improving our products and services; developing new products, services, websites, and apps; managing our communications and customer relationships; and performing accounting, auditing, billing, reconciliation and collection activities);
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Verify your identity and protect against and prevent fraud and other unlawful activity, unauthorized transactions, claims and other liabilities, and manage risk exposure and quality;
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Conduct investigations and comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies and terms (such as our online terms of use); and
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Maintain and enhance the safety and security of our products and services.
Further, in connection with our processing, defense, or pursuit of legal and/or insurance claims involving California residents, we may obtain government-issued ID numbers and Tax ID numbers, such as US Social Security numbers.
We may share information about you with our subsidiaries, affiliates, joint venture partners, suppliers, and, where appropriate, with selected partners to help us provide you, or the company you work for, products or services, to facilitate transactions, or to fulfill your requests.
As explained (with respect to information collected through the Cenergy Solutions website) in the Cenergy Solutions Privacy Statement we may also disclose your personal information that we collect to others as described below, or otherwise, where we have your consent.
Disclosure to service providers. Cenergy Solutions contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analyzing our websites. We provide these companies with only those elements of personal data they need to deliver those services. These companies and their employees are prohibited from using those personal data for any other purposes.
Disclosure for other reasons. We may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.
Your Rights
In addition to the rights granted under the Cenergy Solutions Privacy Statement, as a California resident, you have the right to:
Know your Personal Information: You can request specific pieces of Personal Information, or information about the categories of Personal Information that Cenergy Solutions holds about you by submitting a request through via email to contact@cenergysolutions.com.
Request Deletion of your Personal Information: You can request the deletion of the Personal Information that Cenergy Solutions holds about you by emailing contact@cenergysolutions.com
Opt-Out of the Sale of Personal Information: We do not sell your personal data. So, we do not offer an opt-out to the sale of personal data.
Non-discrimination: If you choose to exercise any of these rights, we will not deny goods or services to you or provide different quality of services.